Initiate a Return

How it Works

Select the piece you would like to return

Receive a refund confirmation

Ship it back when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.  All returns take about a week to reach us plus about 2 to 3 business days to be processed. 

What items are returnable?

  • Most items purchased in the last 40 days are returnable. 

What items are non-refundable?

  • Engraved pieces (not including our initial rings, necklaces, and bracelets). 
  • All Limited Essentials pieces.
  • Free gifts or promotional items with retail value.
  • Ring sizers. 
Powered by Returnly