Select the piece you would like to return
Initiate a Return
How it Works
Receive a refund confirmation
Ship it back when you can
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours. All returns take about a week to reach us plus about 2 to 3 business days to be processed.
What items are returnable?
- Most items purchased in the last 40 days are returnable.
What items are non-refundable?
- Engraved pieces (not including our initial rings, necklaces, and bracelets).
- All Limited Essentials pieces.
- Free gifts or promotional items with retail value.
- Ring sizers.